To troubleshoot Canon printer error codes, it is often helpful to consult the printer manual or Canon support website, which may provide specific instructions on how to resolve the issue. Some common steps to try include resetting the printer, checking for paper jams or obstructions, cleaning the ink absorber, replacing ink cartridges or printhead, and updating or reinstalling printer drivers.
Check the error code on the LCD and the support code corresponding with it. See the table below for details.
Error Code |
Support Code |
Cause |
Action |
E02 |
1000 3442 3443 3444 3445 |
Printer is out of paper. Printing one side is complete if you are performing manual duplex printing. |
Prepare to print the other side following the instructions on the computer screen. |
E03 |
1300 |
Paper is jammed. |
|
E04 |
1470 |
Print head (cartridge) is not installed properly. |
|
E05 |
1403 1430 1471 1476 |
Print head (cartridge) cannot be recognized. |
|
E07 |
1474 1475 |
Appropriate print head (cartridge) is not installed. |
|
E08 |
1700 1701 |
Ink absorber is almost full. |
|
E09 |
1890 |
Protective material or tape may still be attached to FINE print head (cartridge) holder. |
|
E11 |
4103 |
Cannot perform printing with current print settings. |
Perform printing after you have changed print settings. |
E14 |
1473 |
Print head (cartridge) cannot be recognized. |
|
E15 |
1472 |
Print head (cartridge) cannot be recognized. |
|
E23 |
3446 |
IP address and subnet mask are conflicting. |
|
E 31 |
– |
Failed in wireless LAN setup. |
Press the printer's Black or Color button to resolve the error. If you are performing setup with WPS:
|
E32 |
– |
Cannot find a wireless router during setup. |
Press the printer's Black or Color button to resolve the error. Perform wireless LAN setup again. |
E33 |
– |
Cannot connect because multiple wireless routers are connecting to the printer. |
Press the printer's Black or Color button to resolve the error. Perform wireless LAN setup again after a while (about 2 minutes). If the above does not resolve the problem, refer to the instruction manual supplied with the wireless router. |
E34 |
3440 |
Easy wireless connect has failed. |
|
E36 |
3441 |
Easy wireless connect has failed. |
|
E37 |
– |
Failed in wireless LAN setup. |
Press the printer's Black or Color button to resolve the error. Take measures below.
If the above does not resolve the problem, refer to the instruction manual supplied with the wireless router and check the settings. |
E38 |
– |
Cannot connect to a wireless router. Cannot change the LAN settings. |
Press the printer's Black or Color button to resolve the error. Check the following.
After checking the above, turn off the wireless router and turn it on again. You cannot change LAN settings while you are using LAN. Change them when you are not using LAN. |
E39 |
495A |
Network error has occurred. |
|
E45 |
– |
Cannot connect to network. |
Press the printer's OK button to resolve the error. Check the LAN connection and network settings. Connection may be successful after a while. |
E46 |
– |
Cannot connect to Internet. |
Press the printer's OK button to resolve the error. Check the wireless router settings. |
E47 |
– |
Cannot connect to server. |
Press the printer's OK button to resolve the error and perform operations after a while. If you are using Google Cloud Print, it is possible that your printer is not registered. Make sure your printer is registered. |
E48 |
– |
Cannot connect to server. |
Press the printer's OK button to resolve the error and perform operations after a while. |
E49 |
– |
Failed in connecting to Internet because network connection is being prepared. |
Press the printer's OK button to resolve the error and perform operations after a while. |
E50 |
– |
Failed in acquiring contents. |
Press the printer's OK button to resolve the error and perform operations after a while. |
E51 |
– |
Cannot connect to server. |
Press the printer's OK button to resolve the error and perform operations after a while. |
E52 |
– |
Failed in registering the printer to Google Cloud Print due to timeout. |
Press the printer's OK button to resolve the error. |
E53 |
– |
Only information registered to the printer is deleted because of failing to connect Google Cloud Print. |
Press the printer's Black or Color button to resolve the error. Delete registered information of Google Cloud Print from your computer or smartphone. |
E54 |
– |
Only information registered to the printer is deleted because of failing to connect IJ Cloud Printing Center. |
Press the printer's Black or Color button to resolve the error. Delete registered information of IJ Cloud Printing Center from your computer or smartphone. |
E55 |
– |
The printer is already registered to IJ Cloud Printing Center. |
Press the printer's Black or Color button to resolve the error. Delete registered information of IJ Cloud Printing Center and register the printer again. |
E56 |
– |
The online service is not available in your region. |
Press the printer's Black or Color button to resolve the error. Contact the provider for where the online service is available. |
E57 |
2900 |
Scanning print head alignment sheet failed. |
|
E60 |
1640 |
The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. |
|
E62 |
– |
Unexpected error occurred while scanning is in progress. |
Press the printer's Black or Color button to resolve the error. Change settings and perform operations again. |
P02 |
5100 |
Printer error has occurred. |
|
P07 |
5B00 5B01 |
Printer error has occurred. |
|
P08 |
5200 5205 5206 |
Printer error has occurred. |
No comments:
Post a Comment
Thx your comment