IBM Products Warranty Check-ibm support

IBM offers warranty coverage for its products, including hardware and software. The length of the warranty depends on the specific product and can range from one to five years.

IBM hardware products typically come with a one-year warranty, although some products may have a longer warranty period. The warranty covers manufacturing defects and failures and provides for repair or replacement of the product, as well as technical support.

IBM software products typically come with a one-year warranty, although some products may have a longer warranty period. The warranty covers any defects in the software and provides for the correction of those defects. IBM may also provide technical support for its software products during the warranty period.

It's important to note that the terms of the warranty may vary by country and region, so it's best to check the specific warranty details for your product by visiting the IBM website or contacting IBM support. Additionally, IBM offers optional extended warranty and maintenance services for its products that can provide additional coverage and support beyond the standard warranty period.

 

 

Machine Warranties - Type, Model and Serial Number location 

 Click this link

IBM Warranty 

Registration

IBM Advanced Part Exchange participation requires IBM approval. To register your account, contact the following;

For US, Canada, Latin America, Asia Pacific, Japan

• bpwsc@us.ibm.com

For Europe, Middle East, Africa

• ebpwsc@uk.ibm.com

 

To use Advanced Part Exchange warranty service, follow these steps:

• Evaluate machine problem by using the procedures that are provided by IBM.
• Determine if a defective part should be replaced. If you are uncertain that a part is defective, contact IBM or your reseller for warranty service and for further assistance.
• Use the online or mobile Advanced Part Exchange application to validate machine warranty entitlement.
• Order the replacement part to be shipped to your location.

IBM will use commercially reasonable delivery methods to ship the replacement part for Next Business Day delivery.

You can:

• Track replacement part orders and shipments in the online or mobile application.
• Install the replacement part.

IBM specifies in the materials shipped with a replacement part whether the defective part must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement part. You may be charged for the replacement part if IBM does not receive the defective part within 15 days of receipt of the replacement.